Human Resources Training Courses
Human Resources
Conflict Management: Managing the Angry Parent
This course is designed for any school staff member who may need to address the concerns of an angry parent. Topics include an explanation of "de-escalation" and a list of de-escalation strategies, an overview of the four basic Conflict Management models, and a description of effective interpersonal communication strategies.
Expert Authors for Conflict Management: Managing the Angry Parent
Vector Solutions Editorial Team
The Vector Solutions Editorial Team is comprised of veteran editors and subject matter experts on school, campus and workplace safety and compliance topics.
The Vector Solutions Editorial Team is comprised of veteran editors and subject matter experts on school, campus and workplace safety and compliance topics.
Additional courses you may be interested in:
- Americans with Disabilities Act Overview
- Athletic Liability
- Boundary Invasion
- Conflict Management: Managing the Angry Parent
- Conflict Management: Staff-to-Staff
- Conflict Management: Student-to-Student
- Customer Service Overview
- Discrimination Awareness in the Workplace
- Diversity Awareness: Staff-to-Staff
- Diversity Awareness: Staff-to-Student
- Drug Free Workplace
- Family Medical Leave Act (FMLA)
- FERPA: Confidentiality of Records
- General Ethics in the Workplace
- HIPAA Overview
- Sexual Harassment: Staff-to-Staff
- Sexual Harassment: Student Issues & Response
- Sexual Misconduct: Staff-to-Student
- Title IX and Gender Equity in Athletics
- Title VI Overview
- Workplace Bullying: Awareness and Prevention
- Workplace Violence
