Conflict Management: Staff-to-Staff
Conflicts that go unmanaged can have a negative effect on the working environment. However they also can provide a means to teach and model problem-solving skills for colleagues and students. This course provides college and university faculty and staff members with an overview of staff-to-staff conflict, as well as basic conflict management models. Topics include: staff conflicts, consequences and the steps to problem solving.
Full Course - 14 minutes
This course is designed for all school staff members.
Richard Hazler, Ph.D.
Dr. Richard Hazler is a Professor of Counselor Education at Penn State University. He is particularly well known for his work in the areas of bullying, peer-on-peer abuse, and youth violence. He has published numerous professional articles and three books, including Breaking the Cycle of Violence: Interventions for Bullying and Victimization (1996), and appeared on national television programs such as ABC 20/20 and NBC Dateline.
Dr. JoLynn Carney is a faculty member in the Department of Counseling at Penn State University and a Licensed Professional Clinical Counselor. Her research and publications focus on the areas of youth violence, peer-on-peer abuse, and adolescent suicide. She publishes and leads local, regional, and national trainings and workshops on these topics.