Human Resources Training Courses
Human Resources
Customer Service Overview
The goal of this course is to provide staff members with an overview of customer service skills while recognizing the importance of high standards of service. The course will review the definition of customer service, the importance of customer service, and strategies for customer service standards.
Expert Authors for Customer Service Overview
Vector Solutions Editorial Team
The Vector Solutions Editorial Team is comprised of veteran editors and subject matter experts on school, campus and workplace safety and compliance topics.
The Vector Solutions Editorial Team is comprised of veteran editors and subject matter experts on school, campus and workplace safety and compliance topics.
Additional courses you may be interested in:
- Americans with Disabilities Act Overview
- Athletic Liability
- Boundary Invasion
- Conflict Management: Managing the Angry Parent
- Conflict Management: Staff-to-Staff
- Conflict Management: Student-to-Student
- Customer Service Overview
- Discrimination Awareness in the Workplace
- Diversity Awareness: Staff-to-Staff
- Diversity Awareness: Staff-to-Student
- Drug Free Workplace
- Family Medical Leave Act (FMLA)
- FERPA: Confidentiality of Records
- General Ethics in the Workplace
- HIPAA Overview
- Sexual Harassment: Staff-to-Staff
- Sexual Harassment: Student Issues & Response
- Sexual Misconduct: Staff-to-Student
- Title IX and Gender Equity in Athletics
- Title VI Overview
- Workplace Bullying: Awareness and Prevention
- Workplace Violence
