Customer Service Overview

Human Resources
Customer Service Overview

The goal of this course is to provide staff members with an overview of customer service skills while recognizing the importance of high standards of service. The course will review the definition of customer service, the importance of customer service, and strategies for customer service standards.

Variants:
  1. Full Course (Administrators) - 12 minutes
    This version is designed for school administrators.
  2. Full Course (Support Services) - 10 minutes
    This version is designed for school support services.
  3. Full Course (Teachers) - 10 minutes
    This version is designed for school teachers.
  4. Full Course (Spanish) - 16 minutes
    Descripción General del Servicio de Atención al Cliente
Course Authors
Vector Solutions Editorial Team
The Vector Solutions Editorial Team comprises veteran editors and subject matter experts on school, campus, and workplace safety and compliance topics.