Customer Showcase

Districts That Are Making a Difference

Monroe Public Schools

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Taking a Stand Against Harassment,

Intimidation, and Bullying

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Located near Seattle, Washington, Monroe Public Schools is home to more than 8,000 students and 700 staff members in 10 schools. The district’s motto is “Learning for Life,” and this dedication shows in its wide range of programs for students and graduation rates that surpass the state average.

The Challenge

Like many districts nationwide, Monroe Public Schools is not immune to bullying. The district’s Bullying Prevention initiatives center around open communication with students, and as incidents were reported, administrators were using multiple databases to document and subsequently investigate each tip. Administrators also had to keep records of their response to each incident and provide a year-end report to the state to comply with Washington House Bill 2801. Monroe leaders knew they needed to find a more efficient, centralized, and cost-effective way to organize, document, and retain data related to HIB incidents. But most importantly, administrators wanted a better system to safeguard their students.

The Solution

In 2011, the district purchased The SafeSchools Alert Bullying Reporting and Tracking System to help better manage HIB incidents. The district’s custom online Alert system allows staff, students and parents to confidentially report safety incidents, including harassment, intimidation and bullying to Monroe administrators 24/7/365, via phone, text, email, and website. As tips come in, appropriate staff members are immediately notified and can respond right away. And, administrators can use the system to confidentially share information, have virtual discussions about an incident, and document every step of their investigation.

“Using SafeSchools Alert, we can respond immediately to bullying incidents and the system helps us provide a safe environment for our students.”

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Joanne Dickinson

HIB Compliance Officer  |  Monroe Public Schools, WA



Compliance Officer and SafeSchools Alert Champion, Joanne Dickinson, uses Monroe’s Alert system to track incidents, examine HIB data for trends, and log the actions the district took to respond to those incidents in one centralized location.


SafeSchools Alert also includes an HIB Incident Reporting form, based on House Bill 2801, which makes it easier for the district to document the state’s required information for each incident and comply with this important legislation.

Compliance Officer and SafeSchools Alert Champion, Joanne Dickinson, uses Monroe’s Alert system to track incidents, examine HIB data for trends, and log the actions the district took to respond to those incidents in one centralized location. Close to 300 tickets have been created and resolved using their SafeSchools Alert system to date! Joanne has even added custom ticket fields in their Alert system to meet the district’s specific needs. Not only that, she also creates detailed custom reports to present at district meetings to show Monroe’s progress and statistics using SafeSchools Alert.

Using SafeSchools Alert, the district now has:

  • One centralized system that lets administrators conveniently receive tips from their school community.
  • Immediate notification and routing of tips that makes it easy for administrators to assign, manage and track incidents to resolution.
  • Valuable exportable administrative reports that the district can submit to the state to show compliance. These reports also allow Monroe staff to monitor district safety incidents by victim, offender, building, and incident type that help the district in their prevention efforts.
  • Access to customizable fliers, posters, parent letters, and handbook copy to help communicate the availability of this system district-wide.

Creating a Safer School Community

Since implementing SafeSchools Alert, Monroe has seen better documentation on reportable incidents, more consistency in reportable incidents between buildings and countless hours saved creating and maintaining databases.

We applaud Joanne and everyone at Monroe Public Schools for their success with SafeSchools Alert, but more importantly, that they’re taking a stand against bullying, harassment, and intimidation. Way to go, Monroe! Keep up the great work!